Layout and appearance

Everything on this page is per person, not per workspace. Two people on the same team can each use the layout they are fluent in, and neither has to argue for it. The wizard asks about layout during setup; Settings → Appearance changes any of it later.

Table or split

ShareMail has two layouts. They show the same conversations; the difference is how the screen is arranged.

Table is a full-width list, one line per conversation: sender, subject, snippet, date. Opening one replaces the list, and a back arrow (or Esc) returns you. Unread rows are brighter with bold text; read rows sit a shade below them. If that description sounds like your Gmail inbox, that is the point. Pick this if your team works out of Gmail today. It costs nobody a week of relearning, which is the most common reason a shared inbox does not stick.

Split puts the list on the left and the open conversation on the right, both visible at once. The shape Front, Missive and Outlook use. Drag the divider between them to resize the list. Pick this if you work a queue: you can read one conversation and see what is next without leaving it, and j / k move through the list with the reader following along.

Below about 1100px wide the table view stacks its rows, because three columns stop fitting and the stacked row is the better shape on a narrow screen anyway. Everything else is identical in both: same assignments, comments, drafts, rules, search and shortcuts. The one difference in behaviour is bulk actions, which get labelled buttons above the list in table layout and a panel in place of the reader in split. See Triage.

Which half of the sidebar leads

The sidebar has two blocks: the inboxes your team shares, and your own mail with your queues. Sidebar order decides which comes first.

• Company on top. Shared inboxes lead, so the queue everyone owns is the first thing you see. The default.
• Me on top. Your own mail leads and the shared inboxes sit in the middle, next to your teammates, the way Front and Missive arrange it.

Accent colour

Buttons, highlights and selected rows use one accent colour. Pick a preset or type a hex value; the page previews it and Save keeps it. Owners and admins can also set the workspace default, which is what teammates get until they choose their own, and a Use workspace default button takes you back to it.

Dark mode

The moon button near the foot of the right rail toggles dark mode. It is remembered by the browser you are in, so your laptop and your desktop can disagree.

Changing it

Layout and sidebar order save as soon as you click a card and apply on your next page load. Nobody else’s view changes.