Admin

Plan and billing

The three plans, what each one limits, what happens when a trial ends, and how to export everything you added.

Settings → Plan & billing. Everyone can read it; only an owner can change the plan.

Settings → Plan and billing: seat and shared inbox usage, then the Starter, Team and Business cards with their prices and what each includes.
Usage at the top, the three plans below. Front's per-seat price is struck through on each for comparison.

The plans

StarterTeamBusiness
Per seat, monthly$6$12, or $10 billed annually$19, or $15 billed annually
TeammatesUp to 3UnlimitedUnlimited
Shared inboxes1UnlimitedUnlimited
AnalyticsInbox-wideInbox-widePlus per teammate
Everything elseYesYesYes

“Everything else” means it: assignments, comments and mentions, shared drafts, rules, templates, signatures, search, integrations, personal Gmail connections and export are on every plan, including the $6 one. The plans differ in how many people and inboxes they allow, and Business adds the per-teammate half of Analytics. There is no seat tier that unlocks a feature.

Seats

A seat is a teammate who can sign in. Invited people take a seat as soon as they are invited; deactivating someone frees it. The usage cards at the top of the page show seats and shared inboxes used against the plan’s limit.

The trial

A new workspace starts on a 14-day trial with everything on, including per-teammate analytics, ten seats and five shared inboxes. When it ends nothing is locked: reading and replying keep working. What stops is growth, meaning inviting another teammate or creating another shared inbox, until an owner chooses a plan. The same applies to a subscription that lapses.

Choosing a plan

The Choose button on a card switches the workspace immediately and updates its limits. Payment is handled off-platform for now: pick the plan, and billing is arranged with you directly.

Export workspace data

At the foot of the page, Download export produces a zip of everything ShareMail added on top of Gmail: comments, tags, assignments, conversation metadata and the full audit history. Your mail itself never left Gmail, so it is not in the export and does not need to be. Personal inboxes are excluded, because they are private to their owners. Owners and admins can export.

Updated September 2026. Something wrong or missing? Tell us and one of the two of us will fix it.